No, Siri and Alexa Won’t Make Court Reporters Irrelevant

February 25, 2019

In this age where people ask Siri for directions to a new restaurant, tell Alexa to turn up the thermostat, or dictate texts and tweets on their smartphone using voice-to-text technology, some are wondering whether deposition and courtroom-based court reporters will soon be replaced by machines.

Here are five reasons that the voice recognition technology that powers Siri and Alexa will not replace court reporters any time soon:

First, when you use the voice-to-text feature on your phone or interact with Siri or Alexa, the interaction is between the technology and one human being. In a courtroom or deposition setting, the interactions are human to human, or human to human to human – with interruptions.

Second, when people use Siri or Alexa, their questions or commands usually fall within a narrow range of topics, which the apps have already been programmed to recognize. In a legal setting, any topic could be covered on any given day, and in courtrooms multiple topics are covered in one day.

Third, apps like Siri, Alexa, and voice-to-text are usually used by only one person or a handful of people (in the case of an Alexa in the home). Over time, the apps learn the voice and speech patterns of those people and their translations become more accurate.   “When you talk to Alexa you are mostly using the same five sentences. Turn the light off, or order me this. Play this song,” said Gerald Friedland, an adjunct associate professor in electrical engineering and computer science at the University of California, Berkeley. “The moment you go from humans talking to computers to humans talking to humans, things get much harder.”

Fourth, hundreds of people are heard in a single courtroom in any given year, appearing as counsel, witnesses, or parties to litigation. Some speak with heavy accents or regional dialects. The technology has not advanced to the point where it can accurately recognize accented speech or colloquialisms.

Fifth, unless voice recognition technology is going to be trained to stop the proceedings when attorneys speak over each other or are speaking too fast, the resulting transcript will be gobbledygook. As one attorney recently said:
“Lawyers tend to forget that when in court they are making a record, and get lost in the heat of the moment,” said Nate Alder, an attorney with Christensen and Jensen in Salt Lake City, Utah. “If you were to go to a deposition, court reporters are always reminding lawyers to speak one at a time. I think the highest level of accuracy is a court reporter slowing everyone down and making sure everyone takes their time.”

Even if the technology advanced to the point where these shortcomings were addressed, it would still be necessary to have a trained court reporter review the transcript for accuracy and provide a certified copy. There is too much at stake in civil lawsuits and criminal trials to allow any margin of error.

At Winston-Salem Court Reporting, we understand how important accurate, timely deposition transcripts are to you. Schedule your next North Carolina deposition today using our online tool or calling 336-790-1819.

Are you Frustrated by a Court Reporter’s Interruptions?

December 10, 2018

Here’s How You Can Prevent Them.

Believe it or not, your court reporter wants to interrupt a
deposition about as much as you want them to. That is, they’d rather not
interrupt at all. Court reporters are the guardians of the record, however, a
responsibility they take seriously. They are concentrating on every single word
uttered by each participant in your deposition or hearing and will interrupt
immediately if they aren’t able to capture what is being said.

Clearly, when the court reporter speaks up it disrupts the
flow of your questioning and could cause you to forget where you were headed.
The reporter doesn’t mean any harm by interrupting; they’re just doing their
job.

The most common reasons a court reporter will interrupt a
deposition are:

  • ·        
    Speed – All court reporters can take down fast
    talkers, but there’s a limit.
  • ·        
    Mumbling – This usually goes along with speed,
    but not always. Instances of mumbling increase when witnesses or attorneys are
    reading along with a document or going through standard deposition
    instructions. If the witness is naturally mush-mouthed, you’ll need to instruct
    them to enunciate.
  • ·        
    Volume – If the court reporter can’t hear it, it
    can’t get into the record. Attorneys usually don’t have a problem making
    themselves heard, but a soft-spoken witness might need to be reminded to speak
    up.
  • ·        
    Multiple people talking at the same time – When
    multiple people are talking at the same time, the court reporter can only take
    down what one speaker is saying. You won’t have full control over making sure
    deposition participants don’t talk over each other, but if you do your part by
    letting the other person finish speaking before you speak, that will go a long
    way.

At your next deposition, keep these tips in mind and you’ll
experience few, if any, interruptions.

Schedule your next deposition online with Winston-Salem Court Reporting:  http://winstonsalemcourtreporting.com/schedule-online

Is a court Reporter an Independent Contractor or an Employee

November 15, 2018

Many deposition court reporters are attracted to the
profession because, while it can be intense, busy, and stressful, they have
more control over their schedule than a typical 9-to-5 job allows. A vast
percentage of deposition reporters are independent contractors, meaning they
don’t have the obligations or the benefits of an employee/employer relationship
with court reporting firms.

Since court reporters value flexibility, and court reporting firms
don’t want the burden of fixed overhead in a cyclical business, it’s been a
win-win situation. Independent contractor court reporters provide their own
equipment, aren’t required to accept all deposition assignments a firm sends
their way, are responsible for paying their own taxes (though they get to write
off mileage, equipment, professional dues, supplies, et cetera), but are only
paid for depositions they take. This is a classic example of an independent
contractor arrangement.

Fallout from the California Supreme Court’s ruling this year
in Dynamex is changing things for that
state’s independent contractors, however, and unsuspecting court reporting firms
could be hit in the wallet if their contracts and behavior don’t line up with
the new law. The ruling in the case was meant to discourage companies who expected
employee-type behaviors from independent contractors (drivers, in this case)
while not guaranteeing them a set number of hours or providing them with
benefits.

The Dynamex ruling
set out an ABC test to determine if a worker is an independent contractor or an
employee:

A – The worker is free from the
control and direction of the hirer in connection with the performance of the
work, both under the contract for the performance of such work and in fact;

B – The worker performs work that
is outside the usual course of the hiring entity’s business; and

C – The worker is customarily
engaged in an independently established trade, occupation, or business of the
same nature as the work performed for the hiring entity.

With that definition, court reporting firms will have to
ensure that they don’t exert any type of employer-type control over court
reporters (both in contract language and in practice), that they don’t have
court reporter employees on staff, and that reporters are free to provide
deposition services to other clients to make sure they don’t run afoul of this new law.

A Checklist for Deposition Scheduling

June 11, 2018

Making it Simple – A Checklist for Deposition Scheduling

We love checklists! Whether it’s for honey-do chores or
making sure our production staff gets your transcript out without a hitch,
detailed checklists keep things on track and minimize stress.

Scheduling a deposition is easy – simply pick up the phone
or send an email, right? But if your paralegal doesn’t have all of the
pertinent information, or if that information is not communicated to the court
reporting firm, you run the risk of getting into some sticky, time-consuming,
or expensive situations.

To help avoid those situations, we’ve created this checklist.

1.Date and time

 

If attorneys will be participating
from various locations around the country, it’s helpful to list what the
deposition start  time is in the
different time zones, such as, 12 noon Eastern, 11 a.m. Central, 10 a.m.
Mountain, 9 a.m. Pacific.

 

2.Location

 

Be sure to give the scheduling
department  the correct address as well
as the phone number at the location. If there is anything unique about how to
find the location (for instance, if the signage isn’t readily visible from the
road, or the building is tucked away in the back of an office park), let them
know. Also, let them know if there are special instructions for arriving before
the regular operating hours of the business.

 

3.Estimated Length

 

We understand that even the attorneys
can’t provide an accurate estimated length of the job, but they’ll generally
know ahead of time if they anticipate a deposition to last 30 minutes or all
day. The reporter will be there as long as is necessary (and we’ve burned the
midnight oil on a few occasions) but knowing an estimated length will help us
to assign the best reporter for the job. If a reporter has a transcript
backlog, is leaving on vacation soon, or has evening commitments, we take all
of that into consideration when scheduling.

 

4.Caption or Style of the Case

 

Email the reporter a copy of the case
caption, pleading, or notice. Include the names and contact information of
opposing counsel and whom they represent. If the case is technical or has
specialized vocabulary, the pleadings are most helpful.

 

5.Future Depositions

 

If you know you will be taking
multiple depositions in the same case, let the scheduling department know.
They’ll make every attempt to have the same reporter cover each deposition.

 

6.Special Services

 

Do you need a videographer?  What about an interpreter?  Will you need a videoconference set up?  Do you need to use our conference room
facilities?

 

7. Delivery Time

 

If you know you’ll need the transcript
sooner than our standard 10-12 business day turnaround, make sure to tell the
scheduler at the time of booking. If you know you’ll need it overnight or
within two or three business days, advising the scheduler ahead of time is even
more crucial. It’s also helpful to give the scheduler the trial date, because
cases closer to trial are more likely to result in expedited transcripts.

 

8.Delivery mode

 

At Winston-Salem Court Reporting, we
feature “Green Delivery.” Our standard transcript package includes a
PDF version of the full-size and condensed transcript (4 pages printed on one
page), with exhibits scanned and attached, and a TXT file. Hard copies of the
transcript and exhibits are optional; please let the scheduler know if you’ll
need a hard copy (other than the original).

 

Call now to book your next deposition with Winston-Salem Court
Reporting:  336-923-7429